bd rumany Privacy Policy
Keeping your personal data secure is our top priority at bd rumany. This policy clearly explains what information we collect, how we use it, and what rights you have.
1. Introduction and Scope
bd rumany is an online betting and casino platform operated for users in Bangladesh. When you use our services — during registration, payment, or when contacting support — you provide certain personal information. This privacy policy ("Policy") sets out our commitment and procedures for collecting, storing, using, and protecting that information.
This policy applies to the bdrumany.cam website, the bd rumany mobile app (Android and iOS), and any of our other digital channels. Our Terms and Conditions describe the overall conditions of service use and are to be read alongside this privacy policy.
To keep your personal information secure, we follow industry-recognised security standards. SSL encryption is active across our systems, protecting every stage of data transmission.
2. What Information We Collect
bd rumany collects only the information necessary to operate our services. Below is a breakdown of the data we collect:
Identity and Contact Information
- Full name and date of birth
- Email address
- Mobile number
- National ID or passport number (for verification)
- Current address
Financial and Transaction Information
- bKash, Nagad, Rocket account numbers
- Bank account details
- Deposit and withdrawal history
- Transaction dates and amounts
Technical Information
- IP address and device type
- Browser and operating system
- Login dates and times
- Cookie and session data
- Site navigation patterns
Gaming Activity Information
- Betting history and results
- Preferred games and session duration
- Bonus claim records
- VIP level and points earned
3. How Information Is Collected
Your information may be collected in several ways. Each method is described in detail below:
3.1 Information You Provide Directly
You provide information directly to us when filling out the registration form, uploading documents during the account verification process, completing a deposit or withdrawal, and contacting our support team.
3.2 Automatically Collected Information
When you visit bdrumany.cam or use the app, certain information is collected automatically. This includes your device information, browsing behaviour, and data collected through cookies. This information is primarily used to improve site performance.
3.3 From Third Parties
Transaction verification data may be received from payment gateways (bKash, Nagad, Rocket, banks), and specific information may be obtained from identity verification services. These third parties follow their own privacy policies.
4. How Information Is Used
bd rumany uses your information only for the following legitimate purposes:
4.1 Account Management and Service Delivery
Your information is used to verify registration, ensure login security, process deposits and withdrawals, award bonuses, and determine VIP benefits. It is also essential for identifying the correct account if a transaction issue arises.
4.2 Security and Fraud Prevention
Detecting unusual transactions, preventing misuse from multiple accounts, and maintaining cybersecurity are our responsibilities. Your IP address and device information are necessary for these purposes.
4.3 Responsible Gaming Support
Following our Responsible Gaming policy, we monitor your gaming activity to identify harmful patterns and provide timely support. This is entirely for your protection.
4.4 Communication and Support
Your email and mobile number are used to keep in touch with you via live chat and email, and to send important account-related notifications. Your consent is obtained before any promotional messages are sent.
4.5 Service Improvement
By analysing user preferences and behaviour, we improve the site design, game layout, and promotional offers. Personally identifiable information is never shared with third parties for this analysis.
5. Data Storage and Security
bd rumany stores your information on secure servers. The methods we follow to protect data include:
5.1 Technical Security Measures
- All data transmission secured through SSL/TLS encryption
- Password hashing — passwords are never stored in plain text
- Two-step verification (OTP)
- Regular security audits and system updates
- Restricted access — only authorised staff can access data
5.2 Data Retention Period
All information is retained while your account is active. After account closure, certain data may be kept for a specified period to meet legal and regulatory requirements. Financial transaction records are generally retained for an extended period.
6. Data Sharing and Disclosure
bd rumany does not sell your personal information to third parties. However, data may be disclosed in limited circumstances:
6.1 Service Provider Partners
Minimum necessary information is shared with partners involved in payment processing (bKash, Nagad, Rocket, and associated banks), gaming technology, and fraud detection services. They may only use that information for the specified purpose.
6.2 Legal Obligations
Information may be disclosed in response to a court order, a lawful request from a government authority, or other legal obligations. In such cases, we provide only the information required by law.
6.3 Business Changes
If bd rumany's ownership or structure changes in the future, information may be transferred to the new authority. Users will be notified in advance and the protections in this privacy policy will continue to apply.
7. Your Rights and Choices
bd rumany believes you should have control over your own information. You have the following rights:
Right to Access
If you want to know what information we hold about you, contact our support team. The information will be provided to you within a set timeframe.
Right to Correction
If any stored information is incorrect, you can request a correction. Some information can be updated directly in your account profile.
Right to Request Deletion
When closing your account, you can request that your data be deleted. However, some information may need to be retained for a set period to meet legal obligations.
Right to Opt Out of Notifications
If you do not want to receive promotional emails or messages, you can opt out at any time. Critical account-related notifications cannot be disabled.
To exercise any of the above rights, contact us via 24/7 live chat or email. Our support team provides assistance in both Bengali and English. You can also visit our FAQ section for answers to common questions.
8. Cookie Policy
Cookies are small text files stored on your device. bd rumany uses the following types of cookies:
8.1 Essential Cookies
These cookies are required for the site's core functions — maintaining login sessions, security verification, and remembering your preferred language. Disabling them will prevent the site from working properly.
8.2 Performance Cookies
These cookies are used to understand how you use the site. The data collected is analysed statistically and is not used to identify any individual.
9. Protection of Minors
bd rumany strictly follows a 21+ age policy. Our platform is for individuals aged 21 and above only. An age verification process is followed at registration and we do not knowingly collect information from minors.
If we have reason to believe a minor has created an account, that account will be suspended immediately and all associated data will be securely deleted. If a parent or guardian suspects their child is using our site, please contact our support team.
10. Policy Changes and Updates
bd rumany may update this privacy policy from time to time due to business needs, legal changes, or technological developments. When changes are made:
- For significant changes, a notification will be sent to your registered email or posted on the site
- The "Last updated" date at the top of the page will be revised
- Continuing to use the site after an update means you have accepted the new policy
- A record of previous versions is retained
If you are not comfortable with the changes, you have the right to close your account and request deletion of your data.
11. Contact and Complaints
Privacy-Related Contact
If you have any questions or complaints about this privacy policy, or wish to exercise your data rights, please contact us using the details below:
- Live Chat — 24/7 support in Bengali and English
- Email: [email protected]
To learn more about bd rumany, visit our About Us page. There you will find details about the company, our mission, and how we work for players in Bangladesh.